Banking & Financial Services

Services

Insurance

Government / Education

Manufacturing

"Our existing archiving system would not have been sufficient to handle the special, new demands of our business with regard to volume growth, flexibility and technological viability. We searched for a healthy, globally active company with many years of experience in the market, a company that had already successfully completed projects with similarly large volumes of highly sensitive data. Mobius met these requirements and offered partnerships with solution providers and consulting firms with whom we were already working."

Postbank Systems AG
Dr. Thomas Mangel,
Director of IT

"Our goals for this initiative were to enhance the customer experience, improve sales performance, streamline operational processes and leverage the Internet as a delivery channel. We've succeeded in all of these areas."

KeyCorp
Allyn Pytel
Senior Vice President of Media and Output Management

"We wanted to have just one electronic archive to support our requirements for regulatory compliance, internal operations and customer service.  With the ViewDirect integrated content repository as the cornerstone, we've achieved that objective."

KeyCorp
David Harris
Vice President and Division Manager

KeyCorp rings up $12 million annual hard savings with enterprise-wide content management while customer service improves

"We needed a solution that was easy to use and could handle our document and report distribution volumes not just today, but well into the future.  Our diverse user base tested several viewing and retrieval tools and the Mobius software was rated the most user friendly. In addition, the Mobius solution can easily scale up even if we need to substantially grow our report or customer volumes. That's why we chose Mobius."

BankBoston
(merged with Bank of America)
Edwin Kane
Senior Group Manager of Information Delivery Services

 "The changes we made with the Mobius system mean that we are once again on the cutting edge of service performance in our industry"

Postgirot Bank AB (now PlusGirot)
Roland Lowling
EDP manager

"The Mobius solution will allow us to deliver customer information such as statements, confirmations and 1099s to our branch users much faster and more effectively than we were able to do previously.  And the reduction in the amount of paper and number of CDs produced will rapidly pay for the system."

Raymond James
Grace Winter
Assistant Vice President of Archival Systems

"We can offer our corporate customers same-day access to captured check images, enabling them to do faster research for check fraud, return check decisions and exceptions reporting.  Our retail customers can walk into any branch and get an instant reprint of a check or statement - a process that used to take 5-10 days."

Compass Bank
Eston Fain
Senior Vice President

 "Mobius has been a good vendor for us to work with.  They have always been very innovative and that's one of the things I like - as we continue to expand and grow our business, they're doing the same with their products and services"

Sallie Mae
Linda Rowan
Manager of Production Control

"ViewDirect helps make us more responsive to customers and more nimble in making decisions. One of our most important goals is to leverage the Web and get information out more quickly.  This software will also save us an estimated $600,000 a year in the costs of paper, printing and postage-savings that we can use to make our systems and customer relationships stronger"

Farmers
Riko C. Metzroth
Vice President, e-Business

"One of the most important  ways we do this is to leverage automation to make all agency interactions with the company efficient and effective. ViewDirect has been essential to the success of our automation initiatives by making critical information and documents available on demand to both agents and employees while helping us manage expenses."

Meridian Security, a State Auto subsidiary
Kim Bailey
Vice President and Director of the Information Resources Division

"Mobius technology was the natural choice for our transition from paper to electronic documents because of its ability to manage different document types, including scanned images, and to handle large volumes of data with multiple viewing options - including Internet viewing.  With instant electronic access to our customers' records, we will be able to provide faster, better service to our customers and reduce the time to process claims, all without increasing staff."

Southern Farm Bureau Casualty Insurance Company
Mickey Nugent
Vice President of Operations

 "With the ViewDirect technology provided by Mobius, I am confident that we can attend to customer inquires in a more timely manner to provide superior customer service, while allowing AIG Life Insurance to enhance productivity and efficiency."

AIG Life Insurance
Jim Bambrick
Senior Vice President and COO

"Our final choice of Mobius ViewDirect technology was made by technical evaluation, when we installed and started to use ViewDirect along with other software solutions.  ViewDirect was clearly superior."

Médéric Prévoyancel
Dominique Laurencin
Chief Information Manager

"We used to have to sift through several files, sometimes in different databases, which could take between 20 and 30 minutes.  The ViewDirect archive is an essential component of the new working methodology at Brose, putting the paperless office and desk sharing at the forefront."

Brose
Rainer Förster
IT executive responsible for workflow, archiving and document access.

"Among the capabilities that impressed us most about ViewDirect were the breadth of its solutions for leveraging enterprise content, its interoperability with our current systems and Mobius's ability to provide strong support in Australia.  We are confident that we have chosen a system that will serve our needs well into the future."

SEW Eurodrive
David O'Halloran
General Manager of Finance, Australia

"Northeast Utilities customers with access to the Internet can now electronically receive, pay, store and retrieve electric bills through one central Web site, making the bill payment process completely paperless.  Our customers no longer have to write checks, purchase stamps or travel to a mailbox or the post office. We believe we are providing a very useful and convenient service."

Northeast Utilities
Kevin T. Charette
Director of Customer Services

"ViewDirect has provided us with a complete solution for managing our enterprise output.  It has allowed our operations personnel to automate their exception reporting, which will save us 50-100 hours a week.  But the biggest improvement we have seen is at month's end.  We were running in excess of 500 reports and now we have eliminated most of those reports. Now we simply run larger reports and ViewDirect splits them apart and sends the specific data to the appropriate people.  We simply put the information in the hands of the key people more quickly."

Pilot Corporation
David DePrimo
Manager of Corporate Systems

"To find a records management system that would meet our current and future needs, it was necessary to select a solution that could operate on existing County networks.  It also needed to be highly scalable, platform- and media-independent and able to provide online viewing of any record, especially scanned images of many types. The ViewDirect solution from Mobius was the answer."

TarrantCounty
LarryVick
Records Management Officer

"The solution was also chosen because of its ease of implementation-EPSRC didn't have to make large expenditures for services when implementing the system.  The beauty of the product is that it leaves all our documents on the SharePoint server. A lot of other solutions insist on taking the documents and putting them in their own repository"

EPSRC
Chris Moulsley
Head of Proprietary and SharePoint Systems