ERM for Customer Service

Transform Magazine , September 2002

With economic woes and increased competitiveness in almost every industry, focusing on customers is more important than ever.

ERM for Customer Service - Sidebar: Alltel Cuts Response Times from Days to Seconds

Transform Magazine , September 2002

Alltel Cuts Response Times from Days to Seconds using Mobius ViewDirect.

Utility Juices Up Online Bill Payment

Computerworld , May 2002

Mobius ViewDirect enables Northeast Utilities to set up a new system that lets its electricity customers pay bills via the Internet.

Sears, Lands' End Prep For Tech Challenges

Computerworld , May 2002

Mobius ViewDirect provides path for systems integrations by Land's End and Sears.

Q&A: Sears CIO says IT departments to stay separate after Lands' End purchase

Computerworld , May 2002

Mobius ViewDirect provides path for systems integrations by Land's End and Sears.

Service Provider Keeps Investments in 'View'

Transform Magazine , April 2002

USAA, which offers insurance, banking and investment services to the members of the U.S. military, has chosen ViewDirect from Mobius, Rye , NY , to improve information delivery and, therefore, customer service.

Distributor Puts Documentation on Auto Pilot

Transform Magazine , January 2002

Professional Service Industries, Newport News Shipbuilding, Alliant Energy and Pilot Travel Centers represent four diverse industries, yet they've all cut costs and quickened decision making through report management software implementations.