Enterprises face the ongoing need to refine their business processes to improve the exchange of information among employees, customers, partners and suppliers.  Traditional business processes are often time-consuming, paper-intensive, difficult to track and fraught with the potential for human error or delay.

Automate and Streamline Manual Tasks

Workflow Manager provides a business process platform for designing and building workflow applications that connect the enterprise with customers and trading partners while improving internal productivity. It supports both e-business applications such as loan processing and internal operations such as call center workflow.

Any business task can be defined, routed, tracked, updated and linked to all the documents and records needed to support decision making.  Integration between the ViewDirect Repository and Workflow Manager enables all supporting content to be associated with a business process and automatically moved from user to user for processing.

Mobius has worked with customers to deliver applications that address common business processes, including:

·       ViewDirect for Vendor Invoice Automation - automates and streamlines vendor invoice processing to improve efficiency in accounting departments.  Paper invoices are scanned, indexed and stored in the ViewDirect repository.  Paper handling is eliminated reducing associated costs, time-to-process is reduced and exception handling improved. 

·       ViewDirect for Payment Exception Management - provides accounts receivable departments with the ability to automatically identify short payment exceptions; initiate the required business process, including routing all relevant documents; and integrate with other business applications, including ERP systems.  The application reduces write offs, the time to investigate short payments and fosters healthier customer relationships.

·       ViewDirect for Automated Loan Processing - provides loan processing departments with the ability to sort, task, manage and track all events related to the movement of a loan file and its related documents from receipt to completion.  Paper processing is eliminated, reducing costs and errors and speeding the process.

Complete Imaging Facilities

Many documents are associated with business processes, some of which start on paper.  Converting all paper documents to electronic documents enables increased automation, faster processing and elimination of physical document storage costs.  Mobius ViewDirect Image Manager captures scanned images from high-volume, mid-volume, or desktop scanners and servers and interfaces directly to Kofax Ascent Capture and other leading scanning software.  Documents are automatically associated with business processes and linked to other related repository content.